Return & Refund Policy

As we are coordinating an Sales Eco-system, we are not to supercede policies of concerned portals, brands or any self reliant system who is directly answerable to end users. Pe Paisa Bazaar will not have any role in policies mentioned by service providers. Basi Policies & guidelines regarding the Green Gallery products are given below.

These terms of returns and exchange are limited to direct sale by Awadhkart only and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.

• The original shipping charges and duties will not be refunded.
• Product must be returned to us within 14 days from the date it was shipped to customer.
• Product must be unused, unworn, unwashed and undamaged.
• Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
• Where provided, belts and any designer packaging such as authenticity cards, dust bags, leather tags etc. must be returned with the product.
• Damaged or soiled products will not be accepted.

List Of Non-Returnable Or Non-Exchangeable Products

• Unstitched items like Dupattas, Sarees with unstitched blouse.
• Products which were identified/marked as non-returnable or non-exchangeable at the time of purchase

Cancellation Policy

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.

Damage / Defective / Wrong Supply of products

Customers are advised to check the ordered products and quantity in the invoice, before accepting the package from the logistics service provider/courier. In case of any discrepancy found, or damage to the packet is noticed, please leave a suitable remark. In case the product is with a manufacturing defect or a wrong product has been received, kindly Contact / email at info@awadhkart.com.

Your email should contain comprehensive details of the defects/complaints of the product delivered to you. Our principal designer will verify the manufacturing defects, after that our customer service team will email or contact you for the necessary action. The product must be received within 7 days from the date of advice by the Customer Service Department. In case, the complaint found is genuine then Awadhkart will try to rectify the defect or replace the same product to availability and return the product to buyer, if not possible, a store credit will be issued to the buyer.